The data you supply to us via enquiry forms or when communicating with us via email, phone or any other method is used by us in the process of answering your enquiry or providing you with options around a New Zealand Holiday.
If you decide to book your holiday with us we may share limited information with our suppliers to enable reservations to be made such as names, country of origin and ages (to ensure that suitable and correct services are supplied), We do not share email information or any other contact details with other parties. If you have consented we may use your information to contact you in relation to your holiday in New Zealand.
Any marketing emails from us will give you the option to unsubscribe. On request you can see all and any data we hold about you.
What are cookies and how do they work?
What are the categories of cookies?
Session - These cookies expire when the browser is closed.
Permanent - These remain in operation, even when you have closed the browser. They remember your login details and password so you don’t have to type them in every time you use the site.
Third Party - These are installed by third parties with the aim of collecting certain information to carry out various research into behaviour, demographics etc.
How can I block and/or delete cookies?
If you have any questions about data protection, or want to access information about your personal data stored by us, please send us an email. firstname.lastname@example.org
All costs on this website are based on $NZ value and includes all New Zealand GST (goods and services tax). Where applicable prices are converted to other currencies using Bank of New Zealand current exchange rates. This means that pricing in currencies other than $NZ may fluctuate as currency values change. (Note: This includes the balance amounts due on live reservations.)
Our system allows you to pay for your tour in the following currencies :
If your credit card is issued in Australia and you choose to pay in AU$ then you should not be charged any currency conversion fees by your issuing bank. Please check this. If you pay for your tour in NZ$ and your credit card is issued in a currency other than NZ$ your issuing bank may charge you a fee (as much as 3%) for currency conversion. Paying for your tour in the currency that the credit card is issued in could save you a considerable amount of money.
Note – Thrifty Tours or its payment system or bank do not charge or add additional credit card fees or charges. Any fees or additional charges applied are applied by your issuing bank.
All pricing on quotes and suggested itineraries are subject to change.
*Additional deposit amounts may be required for specific items such as domestic airfares or other specialist activities. Your consultant will advise you of this.
**Balance payments for tours may in some cases be due sooner than 45 days prior, e.g. early bird booking special offers, group tours or other specialist items. Your consultant will advise you of this.
You may cancel your tour for any reason at any time, however please bear in mind our cancellation costs. Accommodation and other third party providers may have cancellation policies that impart fees for cancellations at any time. Particularly in peak time the need to fill rooms is paramount to individuals businesses and in many cases their livelihood. With this in mind please be aware that cancelling your tour or making major changes you may incur additional fees. As almost every property, activity and other business may have different rules and conditions please ask if you would like to be made aware of each of these for your tour prior to booking.
Cancellation any time following confirmation of your tour arrangements:
You will lose your deposit plus any additional fees collected.
Cancellation 45 - 21 days prior your tour commencement date:
If you cancel your tour 45-21 days prior to your tour commencement date a cancellation fee of 35% of the total tour reservation value plus any cancellation fees applied by other providers such as accommodation, car rental and other activities. Plus the above deposit values.
Cancellation 20 - 8 days prior your tour commencement date:
If you cancel your tour 20-8 days prior to your tour commencement date a cancellation fee of 50% of the total tour reservation value plus any cancellation fees applied by other providers such as accommodation, car rental and other activities. Plus the above deposit values.
Cancellation 7 days or less prior your tour commencement date:
If you cancel your tour 7 days or less prior to your tour commencement date a cancellation fee of 100% of the total tour reservation.
While we understand that cancellations may at times be unavoidable we highly recommend you purchase adequate travel insurance to cover you for this. A travel agent or other third party may have their own cancellation policy and if the reservation was made through such a third party you may be liable for additional cancellation costs. Please check when you make your reservation through a travel agent or third party. Additional cancellation fees may be incurred for, but not necessarily limited to, reservations for other activities and accommodation. New Zealand Fine Touring Ltd reserves the right to reclaim these costs from you.
Amending or changing your tour
You may change the dates of your tour (subject to availability of the specific components), however any third party costs, such as hotel amendment fees or cancellation costs will be payable by you. Please also bear in mind that amending the dates may alter the actual cost of the tour. We can change the entire date of a confirmed tour once only on these terms
Subsequent date changes will need to be treated as a cancelled booking and then will need to be rebooked and cancellation costs will be applied.
Thrifty Tours reserves the right to amend pricing at any time. In the event of an amendment to an itinerary that is beyond our control some services and products may be replaced. We and our partners will always endeavour to make sure these are of the same quality and value.
Any information provided is done so with the understanding that the information may have been provided by a third party and should therefore only be used as a guideline. Thrifty Tours may use third party suppliers or providers of some services and products and as such acts as agents for those. Any claim or liability resulting from those services or products is the responsibility of the supplier or provider.
These terms and conditions should be read subject to and in conjunction with the provisions of the Consumer Guarantees Act and the Fair Trading Act and do not affect the customers rights as expressed in these acts.
Thrifty Tours, its employees, independent contractors, suppliers and any person acting on behalf of Thrifty Tours accept no responsibility for damage or loss to property or person howsoever caused.
It is impractical to list each and every one of our individual hotel, activity or other suppliers terms and conditions and on request we will supply their individual terms and conditions to you. At the time of reservation we will endeavour to provide you with any information we feel you should be aware of but it is ultimately your responsibility to ensure you are happy with these terms.
Please contact us if you have any questions about these terms and conditions.