Read unedited and unfiltered reviews from previous guests. Feedback is very important to us. It ensures we are meeting or exceeding our customers expectations.
We had a thoroughly enjoyable trip; everything was well planned. The guides we had were friendly, helpful, knowledgeable, and quite good company. In a short time, we were able to see the beautiful NZ scenery, see thermal springs, the incredible Hobbiton, and some a cultural experience. On a spare day, we were able to walk to a local park with hot springs and thermal activity, only a few minutes from our hotel in Rotorua. We would recommend this to anyone.
The alpine train was so great and all the staff who looked after us were all so lovely and helpful. Will definitely do this again and will be recommending this to everyone.
I wasn't on the trip, but I have dealt with Tia on two occasions now and have had nothing but outstanding service. Nothing was too difficult, and all details were perfect, and even with changes, Tia was amazing. She is an asset to your company - Kind Regards
Absolutely everyone, without exception, was superb. We thank you, Emily, and everyone for a very enjoyable experience.
Deeply appreciate the time given and your prompt responses from my initial enquiry, finalizing the trip and day to day support and communication till the last date of my stay in NZ. The support of the app proved to be the best thing I experienced. I travelled solo without much concern or worry. My trip planner Georgina had included each and everything I wanted to experience. I did miss the glacier express train journey which was under maintenance but the alternate to that was the road journey which was absolutely beautiful. Most importantly, I selected NZ Fine Touring from the names of various travel agencies hosted on New Zealand Tourism website and without any other reference or previous feedback and I am glad of having made a very good choice and a correct decision. I deeply appreciate your thoroughness and the trust maintained by your organization and all employees throughout. All dealings were clear and transparent. My once in a lifetime experience to visit NZ has proven to be a very happy and memorable trip. Sincere thanks to all of you who supported and responded.
Georgina was brilliant at anticipating our travel requirements and making arrangements that resulted in a smooth and pleasant trip.
We were very happy with the changes and suggestions Sophie was able to make when we were initially planning our trip. Everything went really smoothly. We were lucky to have a private tour of Russell with the owner’s husband as tour guide. On reflection, we felt Russell would have been a great alternative to stay rather than Paihia. Thank you for a wonderful 3 days.
Georgina was fantastic! She did such a great job in planning our holiday for us. We especially enjoyed our stay at the Hermitage hotel at Mt Cook and the glacier tour. Would definitely recommend!
As older adults next time we have such a busy itinerary we will have to build in some “down time”. That is on us, however. Everyone we met was wonderfully gracious and extremely helpful. Thank you for sharing your beautiful country and people with us. It was the trip of a lifetime!
This was my first trip to New Zealand, and the experience, thanks to Thrifty Tours, was amazing. I had no idea what awaited me when I arrived in this beautiful country. Thrifty Tours made my travel easy and stress-free! The tours were perfectly coordinated, and I enjoyed some of the most beautiful places on earth. Special thanks to Kayla, who was my main contact for this adventure. I will definitely use Thrifty Tours whenever I travel to New Zealand.