Do your tours include meals?
Breakfasts are included when you overnight at a 'bed and breakfast' property. A hangi dinner and Maori concert is included in Rotorua and dinner is included with your hosts at the Te Anau farmstay.

I want to spend more time in a particular place. Can I add a night to the tour?
All of our tours are flexible and we can add or drop nights in each destination to suit your timetable. Contact us for advice and a new cost.

Do I take the rental car on the Interislander ferry with me?
You will leave the rental car at the interislander ferry terminal, and collect a new rental car on the other side of the crossing.

What about insurance for my rental car?
Your hire already includes basic vehicle insurance. However, a bond is payable at the time you collect the rental car to cover the insurance excess in case of damage to the vehicle - this is fully refundable if the vehicle is returned undamaged. Credit cards are welcome. If you have the misfortune to be injured in a motor vehicle accident while you are in New Zealand, then you will receive first-class medical and hospital treatment IN NEW ZEALAND at very little cost to yourself. However the rates of compensation are low by international standards and we suggest that you take out adequate personal accident insurance in case you suffer an accident which leaves you with some form of disability. It is not possible to obtain compensation through litigation. ACC laws are subject to change without notice.

What if something unexpected goes wrong during the tour?
You can call us toll-free within New Zealand on 0800-803-550 Someone from our office is always on call, 24 hours a day, 7 days a week, 365 days a year.

Is my driver's licence valid in New Zealand?
International drivers licences are valid in New Zealand, as are the licences from many individual countries.

How old do I have to be to be able to drive in New Zealand?
All drivers must be at least 21 years old.

How much do the tours cost in US dollars (USD) or British pounds (GBP)?
As a general rule of thumb, you can divide the prices by 2 for an approximate USD equivalent, or by 3 for an approximate GBP equivalent.

I want to hire a rental car by itself. I don't need any accommodation or sightseeing. Can you help me?
Yes, we will be happy to assist you with booking rental car only holidays.

Do you have a car available from (date) to (date)? I only need a car, nothing else.
We will be happy to assist you with booking a rental car only, and can advise of vehicle availability at the time of quoting.